📜 Privacy Policy & GDPR Compliance – GEOmatic AI
1. Introduction
At GEOmatic AI, we place the highest importance on protecting your personal data and respecting your privacy.
This privacy policy explains how we collect, use, store, and protect your information in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and applicable Swiss legislation.
2. Data Controller
- Name: GEOmatic AI
- Address: Rue du Corbusier N°12, 1208 Geneva, Switzerland
- Contact: contact@geomatic.cloud
- Data Protection Officer (DPO): privacy@geomatic.cloud
3. Data We Collect
We only collect the data strictly necessary for the operation of the plugin and service improvement:
- Technical data: WordPress version, server configuration, error logs, IP address (for security and anti-piracy purposes).
- License data: activation key, purchase date, billing information.
- Support data: email exchanges, tickets, WhatsApp messages, or contact form entries.
No sensitive data (ethnic origin, political opinions, health, etc.) is collected.
4. Purpose of Data Processing
Your data is used solely for:
- The proper functioning of the GEOmatic AI plugin.
- License verification and management.
- Technical assistance and customer support.
- Performance improvement and security.
- Fraud, piracy, and abuse prevention and detection.
5. Legal Basis for Processing
Our data processing relies on:
- Performance of a contract (sale and use of the plugin).
- Legitimate interest (service security, fraud prevention).
- Consent (newsletter, marketing communications).
6. Data Retention
- Technical data is stored for a maximum of 12 months.
- Billing data is stored for 10 years (legal obligations).
- Support data is stored for 2 years after the last interaction.
7. Data Sharing & Transfers
We do not sell or rent your data.
It may only be shared with:
- Our technical providers (Hostinger hosting, secure email services).
- Competent authorities if legally required.
No transfers outside the European Economic Area (EEA) are made without appropriate safeguards.
8. Data Security
- Secured servers with firewall and 24/7 monitoring.
- SSL/TLS encryption for all communications.
- Anti-intrusion measures and regular backups.
- Restricted access to authorized personnel only.
9. Your Rights
Under GDPR, you have the following rights:
- Access: obtain a list of the data we hold about you.
- Rectification: correct your personal data.
- Erasure: request deletion of your data.
- Restriction: limit processing in certain cases.
- Portability: receive your data in a structured format.
- Objection: refuse certain processing activities.
📩 To exercise your rights: privacy@geomatic.cloud (response within 30 days).
10. Cookies & Tracking
The plugin does not place any advertising cookies.
Technical cookies may be used for:
- WordPress administrator session management.
- Plugin configuration.
11. Policy Updates
We may update this policy at any time. The date of the last update is indicated below.
📅 Last updated: August 15, 2025
© Copyright 2025 – GEOmatic AI – All rights reserved.
