GEOmatic AI
1. Introduction
At GEOmatic AI, we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR – EU 2016/679), Swiss data protection law, and other applicable regulations.
By using our plugin, services, or website, you agree to the terms outlined in this Privacy Policy.
2. Data Controller
Company Name: GEOmatic AI
Address: Rue du Corbusier N°12, 1208 Geneva, Switzerland
Email: contact@geomatic.cloud
Data Protection Officer (DPO): privacy@geomatic.cloud
3. Information We Collect
We only collect the minimum data necessary to operate and improve our services.
a) Technical Information
- WordPress version and plugin configuration
- Server environment data
- IP address (for security, licensing, and anti-piracy)
b) Licensing & Billing Information
- Purchase details (date, product version)
- License key activation information
- Payment and billing records (stored securely)
c) Support Information
- Email and ticket exchanges
- WhatsApp support messages
- Contact form submissions
We do not collect sensitive personal data (health, political opinions, religion, etc.).
4. How We Use Your Information
We process your data for:
- Verifying and managing your plugin license
- Providing technical support
- Improving plugin performance and security
- Preventing fraud, piracy, and abuse
- Complying with legal obligations
5. Legal Basis for Processing
We process your data based on:
- Contractual necessity (license activation, support)
- Legitimate interest (security, fraud prevention)
- Your consent (if you opt-in to marketing communications)
6. Data Retention
- Technical logs: up to 12 months
- Billing records: 10 years (legal requirement)
- Support exchanges: 2 years after last contact
7. Data Sharing
Your data will never be sold or rented.
We may share it only with:
- Trusted service providers (e.g., Hostinger hosting, secure email provider)
- Legal authorities if required by law
8. International Data Transfers
We store and process data in Switzerland and the European Union.
If data is transferred outside the EEA, it will be protected with appropriate safeguards.
9. Data Security
We apply strict measures to keep your data secure:
- SSL/TLS encryption
- Firewalls and intrusion prevention
- Access restricted to authorized personnel only
- Daily backups and redundancy
10. Your GDPR Rights
You have the right to:
- Access your data
- Rectify incorrect data
- Delete your data
- Restrict data processing
- Port your data to another provider
- Object to certain uses
📩 To exercise your rights, contact: privacy@geomatic.cloud (response within 30 days)
11. Cookies
GEOmatic AI does not place advertising cookies.
We only use technical cookies for:
- WordPress admin sessions
- Plugin settings
12. Changes to this Policy
We may update this Privacy Policy at any time. Changes will be posted on our website with a new “Last Updated” date.
📅 Last updated: August 03, 2025
© Copyright 2025 – GEOmatic AI – All rights reserved.
